Service Desk Online 24/7

CrowdStrike senior vice president Adam Meyers apologized for the disaster, laying out the technical missteps that allowed a faulty configuration update to balloon into a “Blue Screen of Death” on more than 8 million Windows devices running CrowdStrike’s antivirus sensors. https://www.washingtonpost.com/technology/2024/09/24/congress-grills-crowdstrike-about-multibillion-dollar-july-outage/?utm_source=dlvr.it&utm_medium=blogger

“5G” might just mean 5G networks are around you somewhere. https://www.washingtonpost.com/technology/2024/09/24/5g-phone-signal-bars-meaning-iphone-android/?utm_source=dlvr.it&utm_medium=blogger

Moscow’s influence efforts center on undermining Democrat Kamala Harris, according to ODNI report. https://www.washingtonpost.com/technology/2024/09/23/us-election-foreign-influence-russia-china-iran-ai/?utm_source=dlvr.it&utm_medium=blogger

U.S. to crack down on Chinese tech in driverless and connected vehicles https://www.washingtonpost.com/business/2024/09/23/china-tech-cars-ban/?utm_source=dlvr.it&utm_medium=blogger

Elon Musk blinks first, bowing to pressure in Brazil to reopen X. https://www.washingtonpost.com/technology/2024/09/22/musk-brazil-x/?utm_source=dlvr.it&utm_medium=blogger

The game maker bought the land as part of a 2017 stunt to impede then-President Donald Trump’s border wall. Elon Musk’s SpaceX has been using it, the suit says. https://www.washingtonpost.com/technology/2024/09/21/cards-against-humanity-sues-musk-spacex/?utm_source=dlvr.it&utm_medium=blogger

And pro tip: Switching to a smaller cellphone company may be the best way to save money. https://www.washingtonpost.com/technology/2024/09/20/iphone-16-best-time-to-buy-phone-deals-free/?utm_source=dlvr.it&utm_medium=blogger

Should you upgrade your smartphone? Take our quiz. https://www.washingtonpost.com/technology/interactive/2022/phone-upgrade-quiz/?utm_source=dlvr.it&utm_medium=blogger

The Federal Trade Commission said social media and streaming companies including YouTube, Amazon and Facebook fail to adequately protect consumer privacy. https://www.washingtonpost.com/technology/2024/09/19/ftc-report-social-media-streaming-child-online-privacy-safety/?utm_source=dlvr.it&utm_medium=blogger

Eyewear companies sell lenses that block blue light at an upcharge, claiming it causes eyestrain. But experts say research offers no evidence of that. https://www.washingtonpost.com/technology/2024/09/19/blue-light-glasses-effective-work-eyestrain/?utm_source=dlvr.it&utm_medium=blogger

FBI Director hails successful action but calls it “just one round in a much longer fight.” https://www.washingtonpost.com/technology/2024/09/18/china-tech-spy-network/?utm_source=dlvr.it&utm_medium=blogger

A pro-Kremlin narrative implicating Kyiv takes hold among some conservative influencers, as tech leaders testify on the Hill about foreign meddling in election. https://www.washingtonpost.com/technology/2024/09/18/trump-routh-russia-ukraine/?utm_source=dlvr.it&utm_medium=blogger

The company’s latest iPhones don’t have Apple Intelligence yet — but they do think about photos differently. https://www.washingtonpost.com/technology/2024/09/18/apple-iphone-16-pro-review-battery-life-camera-ai/?utm_source=dlvr.it&utm_medium=blogger

AI needs a lot of electricity and water to stay cool in data centers. We break down the toll prompt-by-prompt to show the scale of AI’s environmental needs. https://www.washingtonpost.com/technology/2024/09/18/energy-ai-use-electricity-water-data-centers/?utm_source=dlvr.it&utm_medium=blogger

The lawsuit alleges sexual harassment and injury on the set of the Amazon Prime reality competition show “Beast Games,” based on the internet star’s videos. https://www.washingtonpost.com/technology/2024/09/18/mrbeast-lawsuit-amazon-beast-games/?utm_source=dlvr.it&utm_medium=blogger

The Federal Aviation Administration wants to fine Elon Musk’s SpaceX $633,009 for allegedly failing to follow license requirements in two recent launches. https://www.washingtonpost.com/business/2024/09/17/faa-spacex-fine-elon-musk-regulation/?utm_source=dlvr.it&utm_medium=blogger

Russian propagandists have circulated a video falsely accusing Kamala Harris of involvement in a hit-and-run accident, Microsoft says. https://www.washingtonpost.com/technology/2024/09/17/russia-fake-videos-election-interference-kamala-harris/?utm_source=dlvr.it&utm_medium=blogger

Instagram is introducing Teen Accounts, which aim to streamline previous attempts to give parents oversight into what their younger teens are doing online. https://www.washingtonpost.com/technology/2024/09/17/instagram-teen-accounts-meta-child-safety-scrutiny/?utm_source=dlvr.it&utm_medium=blogger

The U.S. recently imposed sanctions on RT’s parent companies, Rossiya Segodnya and TV-Novosti, accusing them of acting as an arm of Moscow’s intelligence operations. https://www.washingtonpost.com/technology/2024/09/17/meta-ban-rt-russia-state-media/?utm_source=dlvr.it&utm_medium=blogger

Yes, there are still green bubbles — and security compromises that Apple could have avoided. https://www.washingtonpost.com/technology/2024/09/16/apple-ios-18-green-bubble-messages-android-iphone/?utm_source=dlvr.it&utm_medium=blogger

Amazon CEO Andy Jassy shared a message announcing the new return-to-office policy, telling employees they will be expected to be in the office five days a week starting Jan. 2. https://www.washingtonpost.com/business/2024/09/16/amazon-return-to-office-five-days-week/?utm_source=dlvr.it&utm_medium=blogger

TikTok’s ban date is still Jan.19. As lawsuits continue to play out, here is what to know about challenges, the law and what you should know as a user. https://www.washingtonpost.com/technology/2024/09/16/tiktok-ban-date-court-explained-bytedance/?utm_source=dlvr.it&utm_medium=blogger

Even as both the Harris and Trump presidential campaigns have leaned heavily into TikTok to reach younger voters, the weeks are ticking down before the wildly popular app is banned in the US under a new law that has drawn bipartisan backing. TikTok is set to present its case to a DC appeals court on Monday morning for why the company believes the looming ban is illegal. https://www.washingtonpost.com/technology/2024/09/16/tiktok-ban-hearing-harris-trump-2024-campaign/?utm_source=dlvr.it&utm_medium=blogger

The mission was commissioned by billionaire Jared Isaacman, who made a fortune as the founder of Shift4 Payments, and did not involve NASA. https://www.washingtonpost.com/technology/2024/09/15/spacex-polaris-dawn-mission-spacewalk/?utm_source=dlvr.it&utm_medium=blogger

On TikTok and across the internet, a claim pushed by Trump and the right about Haitians eating cats and dogs in Springfield, Ohio has morphed from a potentially vicious anti-immigrant trope into fodder for memes from both left and right. Whether you see them as effective in demonizing immigrants, or emblematic of right-wing racism run absurdly amok is a Rohrshach for our polarized online age. https://www.washingtonpost.com/technology/2024/09/13/eating-cats-springfield-ohio-meme-x-tiktok-campaign/?utm_source=dlvr.it&utm_medium=blogger

Here are some of the discount deals available starting Friday for new iPhone 16 models -- and four alternatives to buying the latest phone. https://www.washingtonpost.com/technology/2024/09/14/iphone-16-price-deals-should-you-upgrade/?utm_source=dlvr.it&utm_medium=blogger

Apple is dropping its lawsuit against spyware pioneer NSO Group, arguing in a filing shared exclusively with The Post that a recent Israeli government raid of the company’s headquarters might have removed key secrets from the reach of the U.S. discovery process. https://www.washingtonpost.com/technology/2024/09/13/apple-lawsuit-nso-pegasus-spyware/?utm_source=dlvr.it&utm_medium=blogger

An Ohio power company is trying to make major tech companies pay more of the costs of upgrading the electric grid to accommodate power-hungry data centers. https://www.washingtonpost.com/technology/2024/09/13/data-centers-power-grid-ohio/?utm_source=dlvr.it&utm_medium=blogger

Harris’s all-Gen-Z “digital persuasion” team is tapping the trends and rhythms of internet culture to create a playful online presence that’s unique in presidential politics. https://www.washingtonpost.com/technology/2024/09/13/harris-tiktok-social-media-team/?utm_source=dlvr.it&utm_medium=blogger

The FDA greenlit Apple’s new hearing aid feature for AirPods Pro 2 as an over-the-counter option for people with mild to moderate hearing loss. https://www.washingtonpost.com/technology/2024/09/12/fda-approval-apple-airpod-hearing-aid/?utm_source=dlvr.it&utm_medium=blogger

Robotaxi services are slowly expanding to new cities — so we put one to the test. https://www.washingtonpost.com/technology/2024/09/12/waymo-vs-uber-lyft-cost-speed-robotaxi-rideshare/?utm_source=dlvr.it&utm_medium=blogger

The Polaris Dawn mission includes billionaire entrepreneur Jared Isaacman, who is expected to perform the first spacewalk by a private citizen in a live broadcast. https://www.washingtonpost.com/technology/2024/09/12/spacex-polaris-dawn-spacewalk-astronauts/?utm_source=dlvr.it&utm_medium=blogger

The share of women in the high tech industry has barely budged over the last two decades even as the jobs have exploded, according to a new analysis. https://www.washingtonpost.com/technology/2024/09/11/big-tech-women-minorities-jobs-dei-eeoc/?utm_source=dlvr.it&utm_medium=blogger

Talking about politics at work doesn’t have to be taboo, but it can quickly devolve if you’re not careful. https://www.washingtonpost.com/business/2024/09/11/how-to-discuss-politics-workplace/?utm_source=dlvr.it&utm_medium=blogger

Ready or not, more subscription fees are coming for software in your phone, smart speaker, car and other products. https://www.washingtonpost.com/technology/2024/09/10/apple-intelligence-subscription-fee/?utm_source=dlvr.it&utm_medium=blogger

The plan, championed by the U.S. surgeon general, is a response to concerns over platforms’ impact on child mental health. https://www.washingtonpost.com/technology/2024/09/10/state-attorneys-endorse-social-media-warning-labels/?utm_source=dlvr.it&utm_medium=blogger

The government is considering a minimum age of between 14 and 16 for using apps without parental permission, but some experts warn of harmful consequences. https://www.washingtonpost.com/world/2024/09/10/australia-social-media-ban-age-limit/?utm_source=dlvr.it&utm_medium=blogger

The new iPhone 16 is all about artificial intelligence. But the iPhone does an uncomfortable amount of making things up in tests of its pre-release software. https://www.washingtonpost.com/technology/2024/09/09/iphone-16-apple-intelligence-ai-event-2024/?utm_source=dlvr.it&utm_medium=blogger

Apple unveiled new Airpods at its September launch event that will feature hearing aid capabilities. https://www.washingtonpost.com/technology/2024/09/09/apple-airpods-hearing-aids/?utm_source=dlvr.it&utm_medium=blogger

At a keynote at its headquarters in California, Apple will highlight its push into AI — and trot out plenty of new gadgets from the iPhone to Apple Watch. https://www.washingtonpost.com/technology/2024/09/09/apple-event-2024-iphone-preview-reveal-apple-watch/?utm_source=dlvr.it&utm_medium=blogger

A trial opens in federal court in Arlington, Va., on Google’s other big antitrust challenge, with the Justice Department alleging that the company’s control of the technology used in placing and monitoring ads online constitutes a monopoly. We plan to get a starter story up early in the morning and update it with developments in the courtroom. https://www.washingtonpost.com/technology/2024/09/09/google-antitrust-doj-adtech-monopoly/?utm_source=dlvr.it&utm_medium=blogger

Russia is cracking down on alternative sources of information, especially online, and is pushing citizens away from foreign-based social media apps. https://www.washingtonpost.com/world/2024/09/08/russia-youtube-google-ukraine/?utm_source=dlvr.it&utm_medium=blogger

The Truth Social parent company’s losing streak has erased billions of dollars from former president Donald Trump’s paper wealth. https://www.washingtonpost.com/technology/2024/09/07/trump-media-stock-plunge/?utm_source=dlvr.it&utm_medium=blogger

The new Hulu series “The Secret Lives of Mormon Wives” follows eight Mormon influencers as they navigate the aftermath of a sex scandal that rocked their #MomTok group. https://www.washingtonpost.com/style/2024/09/07/secret-lives-of-mormon-wives-swinging-sex-scandal-explained/?utm_source=dlvr.it&utm_medium=blogger

Federal Judge Amit P. Mehta sets courtroom schedule for the remedy phase of the Justice Department’s landmark case against the internet giant, having ruled last month that it illegally acts as a monopoly in internet search. https://www.washingtonpost.com/technology/2024/09/06/google-search-monopoly-trial-remedies-schedule/?utm_source=dlvr.it&utm_medium=blogger

The three major U.S. indexes have experienced a difficult start to September, particularly the Nasdaq. https://www.washingtonpost.com/business/2024/09/06/nasdaq-sp500-dow-semiconductors/?utm_source=dlvr.it&utm_medium=blogger

You have options to click one box to order companies not to blab your personal data. California might soon require it by law. https://www.washingtonpost.com/technology/2024/09/06/california-privacy-law/?utm_source=dlvr.it&utm_medium=blogger

Internal Amazon documents reveal what caused voice assistant Alexa to apparently favor Kamala Harris over Donald Trump in a viral video this week. https://www.washingtonpost.com/technology/2024/09/05/amazon-alexa-ai-trump-harris-election-bias/?utm_source=dlvr.it&utm_medium=blogger

YouTube “terminated” Tenet Media and other channels run by Lauren Chen, who was accused by the DOJ Wednesday of using Russian government money to pay right-wing influencers. https://www.washingtonpost.com/technology/2024/09/05/youtube-takes-down-tenet-lauren-chen-tenet-russia-doj/?utm_source=dlvr.it&utm_medium=blogger

If approved by Frontier Communications shareholders, the deal would expand Verizon’s landline footprint beyond the Northeast and Mid-Atlantic. https://www.washingtonpost.com/business/2024/09/05/verizon-frontier-fiber-optic/?utm_source=dlvr.it&utm_medium=blogger